Shipping Policy

At FBT Supply, we are committed to providing a seamless shipping experience for our customers. Please review our shipping policy outlined below:

Shipping Methods:

• We offer various shipping methods to accommodate your needs, including standard ground shipping as well as expedited shipping options.
• Please contact us by email at [email protected] or by phone at 321-454-3375 to confirm product availability before selecting your shipping option.
• Shipping methods may vary depending on the destination and the specific product(s) ordered.

Shipping Rates:

• Shipping rates are calculated based on the weight, dimensions, destination, and selected shipping method.
• Shipping rates will be displayed during the checkout process before completing your order.

Shipping Times:

• In stock orders are typically processed and shipped within 1-2 business days from the date of purchase, excluding weekends and holidays.
• Out of stock orders are typically processed and shipped within 5-10 business days from the date of purchase, excluding weekends and holidays.
• An estimated delivery time will be provided for any orders with backordered items.
• Estimated delivery times vary depending on the selected shipping method and the destination.
• Once your order has been shipped, you will receive a shipping confirmation email with tracking information to track your package's delivery status.

Shipping Restrictions:

• Some products may be subject to shipping restrictions due to size, weight, or regulatory requirements.
• We do not ship to P.O. boxes or APO/FPO addresses. Please provide a physical address for delivery.

International Shipping:

• Please contact us by email at [email protected] or by phone at 321-454-3375 to place an order for international shipping.
• International shipping rates and delivery times vary depending on the destination and selected shipping method.
• Customers are responsible for any customs duties, taxes, or import fees levied by the destination country's customs authorities.

Shipping Carriers:

• We partner with reputable shipping carriers to ensure reliable and timely delivery of your orders.
• The shipping carrier for your order will be determined based on the shipping method, destination, and other relevant factors.

Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
• You can track the delivery status of your package using the provided tracking number on the shipping carrier's website.

Shipping Address:

• Please ensure that the shipping address provided during checkout is accurate and complete to avoid delivery delays or returned shipments.
• We are not responsible for lost or undeliverable packages due to incorrect or incomplete shipping addresses provided by the customer.

Shipping Policy Changes:

• FBT Supply reserves the right to modify or update this shipping policy at any time without prior notice.
• Any changes to the policy will be effective immediately upon posting on our website.
• By placing an order with FBT Supply, you agree to abide by the terms and conditions outlined in this shipping policy.

If you have any questions or concerns regarding our shipping policy, please contact our customer service team for assistance.

FBT Supply
135 Imperial Street
Merritt Island, Florida 32952

Email Address:
[email protected]

Telephone number:
321-454-3375

Effective as of January 01, 2024